SIOUX CITY (KTIV) – For veterans, serving their country can come with great sacrifice.
Now, those veterans are being served by a new clinic in the Sioux City metro area.
That Veterans Affairs clinic, in Dakota Dunes, first opened in November.
And, for five months, it has served the needs of Siouxland servicemen and women.
Wednesday, the V-A held a town hall to get feedback from veterans about the new facility.
Some asked for better signage for the facility.
Others say there’s a need for a shuttle service to get patients to the Dakota Dunes clinic, which used to operate on Sioux City’s north side.
Officials stayed and answered veterans’ questions.
Overall, veterans seemed pleased with the new system, and the new facility.
“The Sioux Falls VA clinic in Dakota Dunes is awesome. Y’know when we were here in Sioux City it was cramped and crowded. But it is a great benefit for the Veterans in the tri-state area,” said William Burrows, Army Veteran.
The new facility has advantages over the old Sioux City clinic.
The Dakota Dunes facility is three times the size of the old clinic.
So, why is it important to hear concerns directly from veterans?
“It’s important to hold the town hall so that we can come out and hear the voice of our customer. And ensure that we are delivering the best care possible for our Veterans,” said Barbara Teal, Acting Director, Sioux Falls VA.
Officials also wanted to clarify neurosurgery is not available at the VA in Sioux Falls.
SIOUX CITY (KTIV) – In the fall of 2018, a new VA clinic opened its doors for Siouxland veterans.
The Sioux City Red Cross is meeting with former servicemen and women Wednesday night to help them with their needs.
In November, the Siouxland VA Outpatient Clinic in Dakota Dunes began offering assistance to local veterans.
A town hall meeting is being held from 5-6 p.m. Wednesday at the Sioux City Red Cross at 4200 War Eagle Drive.
During the meeting, officials will have an open conversation with veterans who can voice their needs and concerns.
Updates from the clinic will also be provided, including new medical services.
“They’ll be giving an update tonight about optometry and audiology services which the veterans are waiting for. We’re currently recruiting for an audiologist and an optometry provider and the plans are to offer full services within the next six months at the clinics for both of those specialty services,” said Shirley Redmond, Public Affairs officer for Sioux Falls VA Healthcare system.
Along with this, officials will soon be will be providing free transportation to the clinic for veterans.
This new program is expected to be fully operational by the end of June.